Vongai Masuka

The Zimbabwe Republic Police (ZRP) has issued a warning to social media influencers and public figures, cautioning them against disseminating unverified information and using digital platforms to settle personal grievances.

The warning comes in the wake of a high-profile mistake by South Africa-based Zimbabwean socialite Norma Nyce, popularly known as Mai Jordina, whose viral claims against a prominent transport operator turned out to be false.

The controversy began when Mai Jordina made a post to her large following, alleging that she had been mistreated by the crew of a CAG Travellers Coaches bus during a trip from Harare to Chegutu.

The post quickly gained traction, attracting online backlash against the bus company.

However, the socialite later retracted her statement after discovering she had misidentified the operator.

“I assumed it was a CAG bus since I am a regular customer,” she admitted in a follow-up statement. “It wasn’t until I received a call from one of the CAG directors after my post that I realised my error.

It turns out that the bus I was on is part of a sister company.”

Despite the apology, the incident has highlighted the vulnerability of businesses to trial by social media, where reputations can be damaged in minutes based on inaccurate information.

National Police Spokesperson, Commissioner Paul Nyathi, condemned the practice of bypassing legal channels in favor of online outbursts.

He emphasized that the ZRP remains the primary authority for resolving disputes and criminal complaints.

“It is unlawful to use social media to settle differences or post grievances,” Commissioner Nyathi stated.

“We urge individuals, including socialites, to turn to the police for help instead.”

The ZRP noted that while social media is a powerful tool for communication, it is increasingly being misused to bypass the rule of law. Sharing unverified claims that damage the reputation of individuals or businesses can lead to legal consequences, including defamation lawsuits or charges under the Cyber and Data Protection Act.

The ZRP indicated it will continue to monitor social media platforms to ensure that public figures are held accountable for the information they share with their followers.